Terms of Service

Last Updated: February 17, 2026

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Bizflix Global Private Limited ("Bizflix", "we", "us", or "our"), governing your access to and use of the platform available at bizflix.site (the "Platform").

By registering for an account, accessing, or using our Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Description of Service

Bizflix provides a cloud-based SaaS platform that enables businesses to manage, automate, and scale their WhatsApp-based communications. Features may include contact management, message automation, broadcast messaging, conversation management, and analytics, as made available by Bizflix from time to time.

We reserve the right to modify, update, or discontinue any feature or aspect of the Platform at our discretion, with reasonable notice where practicable.

3. Eligibility

To use our Platform, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding contract
  • Be using the Platform for lawful business purposes
  • Not be barred from receiving services under applicable law

4. Account Registration

You must create an account to access the Platform. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Keep your account credentials confidential
  • Promptly update your information if it changes
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately at support@bizflix.site if you suspect unauthorised access to your account

5. Subscription and Pricing

5.1 Subscription Fee: Access to the Bizflix Platform is offered on a subscription basis at a flat rate of USD $8 per month per account ("Subscription Fee"). This fee covers access to the Platform features as made available during your subscription period.

5.2 Billing: Your Subscription Fee is billed monthly on the date you first subscribe ("Billing Date"). Subsequent charges will be made on the same date each month unless you cancel before the next Billing Date.

5.3 Payment: All payments are due in advance and must be made using an accepted payment method as listed on the Platform.

5.4 Taxes: The Subscription Fee is exclusive of any applicable taxes, including GST or other indirect taxes. Where applicable, taxes will be added to your invoice and are your responsibility to pay.

5.5 Price Changes: We reserve the right to change the Subscription Fee at any time. We will provide at least 30 days' written notice before any price change takes effect.

6. Free Trials

If Bizflix offers a free trial, it will be subject to the terms communicated at sign-up. At the end of the trial period, your account will automatically transition to a paid subscription unless you cancel before the trial ends.

7. Cancellation and Refunds

7.1 Cancellation by You: You may cancel your subscription at any time through your account settings or by contacting us at support@bizflix.site. Cancellation takes effect at the end of your current billing period.

7.2 No Refunds: All Subscription Fees are non-refundable. We do not offer pro-rata refunds for unused portions of a billing period, including in the event of early cancellation.

7.3 Cancellation by Bizflix: We reserve the right to suspend or terminate your account and subscription if you breach these Terms, fail to make payment, or engage in any activity that we reasonably determine to be harmful, unlawful, or in violation of WhatsApp's usage policies.

8. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not use the Platform to:

  • Send spam, unsolicited bulk messages, or any communications that violate WhatsApp's policies or applicable law
  • Transmit any content that is unlawful, defamatory, obscene, threatening, fraudulent, or harmful
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Engage in any activity that could disrupt, damage, or interfere with the Platform or its infrastructure
  • Attempt to gain unauthorised access to any part of the Platform or its related systems
  • Harvest or collect data about other users without their consent
  • Violate the privacy or intellectual property rights of any third party

9. Customer Responsibilities

As a Customer, you are solely responsible for:

  • All content, messages, and data you send through the Platform
  • Obtaining all necessary consents from your end users before sending them messages via WhatsApp
  • Ensuring your use of the Platform complies with applicable laws, including data protection and anti-spam regulations
  • Ensuring that your WhatsApp number is validly registered and in good standing

10. Intellectual Property

10.1 Our IP: All rights, title, and interest in and to the Bizflix Platform are and remain the exclusive property of Bizflix Global Private Limited.

10.2 Licence to You: We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your internal business purposes.

10.3 Your Content: You retain ownership of all content and data you upload or transmit through the Platform.

11. Confidentiality

Each party agrees to keep the other's confidential information strictly confidential and not to disclose it to any third party without prior written consent.

12. Disclaimers

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Bizflix's total cumulative liability to you shall not exceed the total Subscription Fees paid by you in the three (3) months immediately preceding the event.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bizflix Global Private Limited from and against any claims arising out of or related to your use of the Platform.

15. Third-Party Services

The Platform may integrate with or depend upon third-party services. Bizflix is not responsible for the availability, accuracy, or practices of any third-party service.

16. Suspension and Termination

Bizflix may suspend or terminate your access to the Platform at any time, with or without notice, for a breach of these Terms or failure to pay.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

21. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Bizflix Global Private Limited

Email: legal@bizflix.site

Support: support@bizflix.site

Website: https://bizflix.site

These Terms of Service are governed by the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023.